Terms and Conditions

Terms & Conditions

Delivery:

Protoshopp will ensure that the delivered products in good condition and delivered on time. Shipping charges are indicating clearly in the item detail page and during the order placement.

Cancellation:

In case of cancelled order, the amount (product price & shipping charges) shall add in your wallet. You have to make a new order on that particular amount in present or near future. If your order is less from the cancelled particular amount, the due payment is in the wallet and left amount to be added to your next order. If your order is up from the wallet amount, the left payment is made through the internet banking or any other payment methods. In the case of product lost or undelivered to the preferred location, we will add your payment in the wallet, so that can make a reorder.

Return:

  • 1. Item can be return in that case if you receive a faulty or defective product
  • 2. Item can be returning in that case if the delivered is not matched with the description on the website.
  • 3. In other cases if you don’t like the product or change your mood, delivered item can’t be returned. It can be returned if the merchant is agree, otherwise item can’t be return
  • 4. Make Sure that the return item should be packed in safe and securely to prevent from any damage while returning.
  • 5. Once your product we received, we will check the order Number, Registered Email id, Product name and your address and also check the packaging status.

Product Disclaimer:

The Product detail or specification is mentioned on the website. The colour of the picture may be slightly different from the actual product due to digital photography and photo editing.

Payments:

There is no COD(Cash on Delivery) on any product. Payment can be done by Internet Banking, Debit card, Credit card, Cash Card, Mobile Payments, Wallet and UPI of any bank. For International Buyers: Payment method will be Paypal Only.

Seller can receive payments of their selling products after 15 Days. Seller can receive payments only electronic media or bank account.

Registration and Communication:

When you are registered at Protoshopp, You can communicate with us via Email/telephone, but you can’t comminute with seller directly. If you have any query related product and seller, contact us via mail or telephone.

You agree to provide true, accurate and complete information while registering or for any other purpose when prompted to do so on Protoshopp. You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/ register using the identity of any other person. You are responsible to maintain and promptly update the information provided while registering or for any other purpose on Protoshopp to ensure that the information provided by you is true, accurate, current and complete at all times.

If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to deduct that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to protoshopp in any manner whatsoever.

User Registration: There is no hard signup form, simply fill your personal detail and made an order. Protoshopp authorised payment gateways facility is available for buyers who have valid card or internet banking.

Seller Registration: Seller is separately registered at website. They have filled their personal detail and business related detail and also mention the payments receiving way.